HOW TO ORDER
Please call to place your order. This insures order accuracy and also
allows us to explain the shipping process.
PRIVACY POLICY
The Discount
Kitchen Sinks has a strict policy of guarding its clients'
privacy. Information collected about you is used solely for the
purpose of fulfilling your requests or orders. The Discount Kitchen
Sinks does not use cookies and does not share information about you
with any external company or person.
PRICING
Due to
manufactures price increases during the year, prices are subject to
change without notice.
PAYMENT
We accept Visa, Master Card, Discover and American Express. We also
accept any bank issue check (cashiers check, money order, etc.) You
can also have your bank wire the money.
SHIPPING METHODS AND COSTS
Small items are sent out UPS, and larger items are shipped common
carrier.
FREE DELIVERY ON FAUCETS SHIPPED UPS GROUND. Express delivery
may also be an option. Freight on other items vary depending on the
products ordered and the zip code it is going to. Please call for a
quote. Please inspect all products upon arrival.
RETURNS
If the product is defective or shipped wrong, we will
replace the product. If the product is damaged in freight,
we ask that you note the product number and refuse the product
with the freight carrier. Call us ASAP for a
replacement and have paper work in hand to quicken the
process.
All returns need approval prior to returning and must be
done within 30 days. Stock returns are subject to a
restocking fee of 25% or more, plus return freight.
CANCELLATION POLICY
All Special or Custom orders will be held for 48 hours
prior to being placed, during this time you may cancel or change your
order. A Special ordered product that needs to be placed immediately
requires a signature by the customer on the invoice, faxed to
763-712-9540. You may acquire this by calling The Plumbing Express at
1-800-387-5107. Special or custom orders may not be stopped or
cancelled after order has been placed.
Absolutely no returns or exchanges on Special or custom
orders after the 48 hours when the order has been
placed.
CUSTOMER SERVICE
For customer service, please call 1-800-387-5107.